Shipping policy

Shipping Policy

Last updated: September 12, 2025

At WALL PANELITH, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for details on how we handle deliveries.

1. Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your payment.
You will receive a confirmation email once your order has been shipped, including tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times vary by destination:
- Domestic (USA): 3–7 business days after processing.
- International: 7–21 business days depending on the country and customs procedures.
Please note that delivery delays can occasionally occur due to factors outside of our control (e.g., courier delays, customs, weather conditions).

3. Shipping Carriers

We work with trusted carriers such as UPS, FedEx, and USPS to ensure safe delivery of your orders.

4. Shipping Restrictions

Currently, we only ship to addresses within the United States. (If you want international shipping, please contact us before placing an order).
We do not ship to P.O. Boxes or APO/FPO addresses.

5. Damaged or Lost Packages

If your order arrives damaged, please contact us immediately at info@walpanelith.com with your order number and photos of the damaged items.
If your package is lost during transit, we will work with the carrier to resolve the issue. Please allow up to 10 business days for an investigation.

6. Customs, Duties, and Taxes

WALL PANELITH is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

7. Contact Information

If you have any questions regarding shipping or delivery, please contact us:
📧 info@walpanelith.com
📞 786-685-1815